Terms and Conditions

LapRoster team workspace terms

Create a coach account only if you are authorized to manage the team. Keep your password, recovery code, and team code private. Share team access only with authorized people. A team code grants access to that team's roster, attendance, timing, and shared video; it is not a public spectator link.

You are responsible for the information, logos, and recordings you upload and for obtaining permission to use them. Do not upload material you are not authorized to share or use the service to access another team's data.

Team workspaces currently provide roster, attendance, timing, and video tools. Texting requires your team’s own connected Twilio account. Email availability depends on your team’s configured delivery connection. Creating an account does not give consent for text messages. Timing depends on devices and connectivity; verify race results before relying on them for official scoring. Keep your own copies of important data and recordings.

Account recovery uses the recovery code shown at signup. Save it privately. For account support, corrections, or deletion requests, contact laproster@gmail.com. The messaging terms below apply when you expressly enroll in your team’s messaging program.

Team subscriptions

New subscription teams receive a 30-day free trial with 5 GB of cloud video storage. No card is required; the trial does not convert automatically to a paid plan. The entire team plan costs $9.99 monthly or $99 annually. While the early-adopter offer is available, a team’s first annual subscription costs $49.99 for the first year and renews at $99 annually until canceled. This one-time offer does not discount video storage and cannot be repeated by canceling and resubscribing. Optional 50 GB cloud video storage costs an additional $2.99 monthly or $24.99 annually. Prices are in US dollars. Phone recording and saving are included. Team texting uses your own Twilio account, billed separately by Twilio.

Paid subscriptions renew at the selected interval until canceled. Use Subscription to update your payment details or cancel before your next renewal. Cancellation takes effect at the end of the paid period. When access ends, existing records remain available but new sessions, edits, workouts, and cloud uploads are paused. Keep local copies of important videos. Storage has a fixed limit with no automatic overage charges. Existing teams that have not been enrolled in subscriptions retain their current access.

Apparel orders, shipping and returns

Apparel purchases are one-time payments, separate from coach subscriptions. Each buyer supplies their own payment and delivery details. We currently ship within the United States. Prices are in U.S. dollars; shipping is shown before payment and applicable tax is shown at checkout. Printful makes and ships each item to order. Production and carrier delivery take time; delivery estimates are not guarantees.

Check your selected garment, size, color and delivery address before paying. Because items are made to order, we do not accept returns or exchanges for choosing the wrong size or color, changing your mind, or buyer’s remorse, except where required by law.

If your item arrives damaged, defective or misprinted, contact laproster@gmail.com within 30 days of delivery with your order number and clear photos of the issue. We will review the problem and arrange a replacement or refund for a confirmed production defect. Contact us before sending anything back.

For a missing package, contact us promptly and no later than 30 days after the estimated delivery date so we can investigate with Printful. Address corrections, cancellations and changes may not be possible after production begins. An incorrect or incomplete address may require additional shipping charges; we will discuss those with you before arranging reshipment.